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shipping

Our mailorder list is constantly changing with many releases being available in limited quantities or for only a short time. But if it's listed in our catalog, and you can order it with our shopping cart system, then it is available.

A note on the condition of our distro stock: all records are new and unplayed (unless noted otherwise) and we do our best to keep them in top shape.

For Vinyl:
All records are put into new poly sleeves for added protection. We also take great care in keeping your order safe during shipping and do all we can to prevent damage in the mail system. Vinyl albums and singles are removed from their jackets or printed packaging prior to shipping to prevent splits and wear from shifting during shipment. We also typically put unprotected vinyl in new paper sleeves if none came with the release. Our album mailers are new and sturdy for secure 12" packaging. Large orders are double boxed for safe shipment and well secured with packing peanuts, bubble wrap, or whatever else is needed to make sure contents don't shift. All outgoing mail is clearly marked as "fragile" in an additional step to keep everything safe. We've done all of this for years, but here it is in type so you can know it's part of what to expect when you order. Care will be taken in packaging your order and we'll get it sent out as fast as possible on our side. Tracking numbers are available for all domestic orders, and those shipped with priority airmail international. 1st class (standard) international airmail typically doesn't have tracking information, but otherwise all orders can be tracked on our site and with your confirmation numbers.

Compact Discs and other smaller items:
As written above, the same care is taken in packaging all orders. We use appropriate sized boxes and pad shipments to keep all cases and packaging safe from abrasion and rough handling during shipment. Many new Cds are sealed, but some labels don't shrink wrap discs. So some new Cds are not sealed but are still new and therefore not used, unless noted otherwise.

SHIPPING: YOU, THE BUYER, BY AGREEING TO THESE TERMS, UNDERSTAND THAT YOUR ONLY GAURANTEE TO CERTAIN AND SOUND DELIVERY IS BY PAYING FOR INSURANCE THROUGH THE U.S. POSTAL SERVICE. YOU, THE BUYER, WILL PAY FOR THIS AMOUNT. YOU ACCEPT LOSS OR DAMAGE OF YOUR ITEM FOR FAILURE TO PAY FOR INSURANCE. I WILL HAVE A RECEIPT FROM THE POST OFFICE THAT PROTECTS ME FROM ANY CULPABILITY OF LOSS OR DAMAGE TO YOUR ITEM. BUYERS BEWARE!! THE POST MAKES MISTAKES AND CAN LOSE AND/OR DAMAGE ITEMS IN TRANSIT. INSURANCE IS YOUR ONLY MEANS OF PROTECTING YOUR PAYMENT AND THE ITEM PURCHASED. ALL U$A ORDERS ARE SENT WITH TRACKING. CANADA / OVERSEAS ALL PACKS OVER 4 POUNDS GET FREE TRACKING , ALL PACKS UNDER 4 POUNDS HAVE TO BE REGISTERED FOR INSURANCE. COST IS $12 to $14 FOR THAT SERVICE. (REGISTRATION FEE DOES NOT INCLUDE POSTAGE COST)

Hopefully that will answer most questions, but if you would like to know anything else feel free to contact us. Our email is veltedregnub@gmail.com